Positive shopping experience at Philip Morris and Son recognized via inclusion in Google Certified Shops programme

Philip Morris and Son

Independent family run business Philip Morris and Son, which offers people from Herefordshire and further afield unique customer service and high quality country clothing and homeware essentials. First established in 1845 as a local ironmongers, Philip Morris and Son is a small and ever growing business that was recently selected to join the Google Certified Shops programme. To help shoppers identify online merchants that offer a great shopping experience, the Google Certified Shops badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. When visiting the Philip Morris and Son website, shoppers will see a Google Certified Shops badge and can click on it for more information.

John Jones, Managing Partner at Philip Morris & Son commented:

‘Conveying the values, character, and trust that are synonymous with Philip Morris & Son name in Herefordshire to the wider audience of the internet is not easy.  The quality assurance provided to consumers from Google Certified shops status, helps us convey to potential new customers how important it is to us that they have an easy and enjoyable shopping experience online’

As an added benefit, when a shopper makes a purchase at Google Certified Shops, they have the option to select free purchase protection from Google. Then in the unlikely event an issue with their purchase, they can request Google’s help, and Google will work with Philip Morris and Son and the customer to address the issue. As part of this, Google offers up to £1,000 lifetime purchase protection for eligible purchases.

Google Certified Shops is entirely free, both for shoppers and for online stores. The programme helps online stores like Philip Morris and Son attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.

Note about Philip Morris & Son

Now run by the 3rd Generation Jones family, Philip Morris & Son was established in 1845 as an Ironmongers in the heart of rural Herefordshire. Throughout the years Philip Morris & Son have expanded into a premium country clothing and homeware store, using their values and character to build a reputation for quality customer service. Customers can now shop with us in store, online, or via our mobile store at various Country shows.

Press enquires

Brianne Price

01432 377 089

customerservice@philipmorrisdirect.co.uk

www.philipmorrisdirect.co.uk

DeanJ

Dean is the E-commerce Manager at Philip Morris & Son. He looks after the day to day running of the website and the online marketing for the business. He's keen to provide information to prevent anyone having to ask for it and the blog is an ideal outlet for all interesting data and a source for all that look for it.

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